Privacy Policy
Effective Date: April 27, 2024
Welcome to Matrix Mind and Body (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our applications (“Apps”). By accessing or using our website and Apps, you agree to the terms outlined in this policy.
1. Introduction
At Matrix Mind and Body, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy applies to all visitors, users, and others who access our website and Apps. By accessing or using our website and Apps, you agree to the terms outlined in this policy.
2. Information We Collect
a. Personal Information
While using our website and Apps, we may collect the following personal information:
• Contact Information: Name, email address.
• Account Information: Username, password, profile details.
• Payment Information: Credit/debit card details, billing information (if applicable).
• Usage Data: Information about how you use our website and Apps, such as accessed features, time spent, and navigation paths.
• Device Information: Device type, operating system, browser type, IP address.
b. Non-Personal Information
We may collect non-personal information that does not directly identify you, such as:
• Analytics Data: Aggregated data on user behavior, trends, and demographics.
• Cookies and Tracking Technologies: Small data files stored on your device to enhance your experience.
c. Information from Third Parties
We may receive information about you from third parties, including social media platforms and partners, to enhance your experience and our services.
3. Ownership and Use of Your Information
a. Data Ownership
All personal data collected through our website and Apps is owned by Matrix Mind and Body. By providing your information, you acknowledge and agree that we hold the rights to use, store, and manage your data as described in this Privacy Policy.
b. How We Use Your Information
We utilize your data to:
• Provide and Improve Services: Operate and maintain our website and Apps, personalize your experience, and develop new features.
• Marketing and Communications: Send you newsletters, promotional materials, and updates about our services.
• Analytics and Research: Analyze user behavior and preferences to enhance our offerings.
• Compliance and Legal Obligations: Comply with applicable laws and protect our rights and the rights of our users.
c. Data Usage Rights
Matrix Mind and Body reserves the right to use your data for any legitimate business purpose within the confines of applicable laws and regulations. This includes, but is not limited to, improving our services, conducting research, and personalizing your user experience.
4. Information Sharing and Disclosure
a. Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
• Payment Processing: To process payments securely.
• Email Services: To manage email communications and newsletters.
• Analytics Providers: To analyze website and App usage data.
These service providers are contractually obligated to protect your information and use it solely for the services they provide to us.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, such as a court or government agency.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or control of your personal information.
d. Aggregated and De-Identified Information
We may share aggregated or de-identified information that does not directly identify you for various purposes, including research and analytics.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption: Encrypting sensitive data during transmission and storage.
• Access Controls: Restricting access to your information to authorized personnel only.
• Regular Audits: Conducting regular security assessments and audits to identify and mitigate vulnerabilities.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights and Choices
a. Access and Correction
You have the right to access and update your personal information. You can do this by:
• Account Settings: Logging into your account and updating your profile information.
• Contact Us: Reaching out to us directly for assistance.
b. Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
c. Deletion
You may request the deletion of your personal information, subject to certain legal exceptions. To request deletion, please contact us using the details provided below.
d. Opt-Out of Marketing Communications
You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link included in our emails or by adjusting your preferences in your account settings.
e. Withdrawal of Consent
If you have provided consent for data processing, you can withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
f. Rights Under GDPR and CCPA
If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). Please refer to the detailed sections below.
7. Specific Rights Under GDPR
If you are located in the EEA, you have the following additional rights:
a. Right to be Informed
You have the right to be informed about the collection and use of your personal data.
b. Right of Access
You can request access to your personal data and obtain information about how it is being processed.
c. Right to Rectification
You can request the correction of inaccurate or incomplete personal data.
d. Right to Erasure (Right to be Forgotten)
Under certain conditions, you can request the deletion of your personal data.
e. Right to Restrict Processing
You can request the restriction of processing your personal data under specific circumstances.
f. Right to Data Portability
You can request the transfer of your personal data to another controller in a structured, commonly used format.
g. Right to Object
You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.
h. Rights Related to Automated Decision-Making and Profiling
You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affects you.
8. Specific Rights Under CCPA
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):
a. Right to Know
You can request information about the personal data we collect, use, share, or sell.
b. Right to Delete
You can request the deletion of your personal information held by us and our service providers.
c. Right to Opt-Out of Sale
You can direct us to stop selling your personal information.
d. Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and Apps. These technologies help us understand how you use our services, personalize content, and provide social media features.
a. Types of Cookies We Use
• Essential Cookies: Necessary for the operation of our website and Apps.
• Performance Cookies: Collect information on how you use our website and Apps.
• Functional Cookies: Remember your preferences and settings.
• Advertising Cookies: Track your browsing habits to deliver personalized ads.
b. Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and Apps.
10. Children’s Privacy
Our website and Apps are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a minor, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
• Email: info@MatrixMindandBody.com
By using our website and Apps, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.